Washer Error Codes Guide Potomac MD — Manual Governs

On Samsung models that use them, 5C and SC sit in the drain fault group, so diagnosis checks the drain hose, the pump filter, and the pump path in that order before any part is replaced, and before the pump itself is tested.

The model manual still governs the code on your model, and a blocked filter can look like a pump fault, so the hose and filter are checked before the pump is tested. Drain the tub before handling parts.

On LG models that use them, IE and 1E sit in the water inlet and level fault group, so diagnosis checks water supply, inlet valves, and the level path in that order before any part is replaced, and before any valve itself is replaced.

The model manual still governs the code on your model, and a supply fault can look like a valve fault, so supply is checked before the inlet path is tested. Note whether the machine fills at all, fills slowly, or overfills.

This guide does not give a meaning for F5 or AC6, and no meaning for those codes should be guessed from this page, because the model manual governs every code and a guessed meaning can point diagnosis at the wrong fault group.

If your display shows F5 or AC6, note the code, the brand, the model, and the symptom, and call for diagnosis. Do not replace a part from the code alone, and do not keep resetting a fault that returns.

Safe first checks when a code appears are a hose check for kinks, a pump filter check if your model has one, a load balance check, a door-closed check, and a water-supply check, all without opening sealed parts, and without handling any electrical parts.

Drain the tub before handling parts if water is inside, and do not force a door that will not open with water inside. If the code returns after those checks, diagnosis should check the fault group.

Call if there is a leak, an electrical smell, water that will not drain, a door that will not open with water inside, or a code that returns on every cycle after the safe checks above, and do not keep resetting a fault that returns.

Do not run repeated cycles to clear a returning code, because repeated cycles can spread water or hide the fault path. Note the code and symptom, then Monday to Sunday, 8 AM to 8 PM and diagnosis.