We collect only the information you give us when you call, including your name, phone number, area or ZIP, and details about your washer, such as brand, model, symptom, and any error code, so we can confirm the fault path and availability.
Only information you give us on a call is collected, and it is used only for your visit.
We use call information only to arrange a visit, confirm availability, diagnose the fault, and give a written estimate before work. We do not use call information for marketing, and we do not sell call information.
If you call about a washer or dishwasher fault, we use the machine details you give us only for that visit, and we do not keep machine details longer than needed for that visit and any follow-up you ask for.
This website may use basic cookies that are needed for the site to load and work, and any analytics used on the site, if present, is used only to understand which pages are visited, not to identify you by name.
You can control cookies through your browser settings, and blocking cookies may change how the site loads, but it does not change your ability to call us by phone.
If a tool is added later, this policy will be updated, and the effective date below will change.
Third-party sites linked from this site, if any, have their own privacy policies, and we are not responsible for how those sites collect or use information.
We do not sell, rent, or share your call information with third parties for marketing. We share information only where needed to arrange your visit, or where required by law, and we do not publish your name, phone number, or machine details on this site.
Call information is kept only as long as needed to arrange the visit, complete the diagnosis and repair, and handle any follow-up you ask for. After that period, call information is not kept for marketing or for publication.
Machine details you give us on a call are kept only for that visit and any follow-up you ask for, and they are not added to a public page.
We take reasonable steps to protect call information, including limiting access to the information needed for your visit, and not publishing call information on this site. No security measure can promise complete protection, and if you are concerned about a detail you gave us on a call, call us again and ask how it is held.
Payment details, if any, are handled only as explained in a written estimate before work. If you are unsure about a detail, call us before sharing it.
You may ask what call information we hold about you, ask for it to be corrected, or ask for it to be deleted where it is no longer needed for your visit or follow-up. To make a request, call +1 (301) 368-0252 and give enough detail for us to find the call, such as the date of the call and the phone number used.
We will respond to a rights request by phone.
This site is not directed at children, and we do not knowingly collect information from children. If a call is made on behalf of a household, the caller should be an adult in that household.
If you believe information about a child has been given to us by mistake, call +1 (301) 368-0252 and ask for it to be deleted.
This policy may change when the site, the services, or the tools used on the site change, and the effective date below will change when it does. The current version on this page is the version that applies, and no earlier version is published here.
If a change affects how call information is used, that change will be shown on this page before it takes effect, and you can call us to ask about it.
To ask about this policy, call Potomac Washer Pros at +1 (301) 368-0252 and give your area or ZIP, so your question can be answered for your visit.
For privacy questions, call (301) 368-0252, Monday to Sunday, 8 AM to 8 PM.